Booking
Conditions
· Tariffs
include linen and are subject to change without notice. 1 bedroom = 2
person;
2bedroom = 4 person; 3 bedroom = 6 person. Extra person charge =
$30 per person per night. Maximum of 2 extra people per apartment.
Cancellation
Policy
·
A cancellation fee of
1/3 total tariff applies for bookings cancelled less than 14 days of
arrival date (21 days high and peak seasons, public holiday weekends
and special events). A $50 administration fee will apply in all cases.
In the event of a no-show, full tariff will be charged on day of
arrival. No refund will be given for early departures.
· Credit Card details are
required as deposit for all charges incurred by the letting regardless
of when these charges are made.
· Full payment on arrival.
We accept all credit cards and have EFTPOS facilities. We do NOT
accept personal cheques on arrival.
· Check-in time is from
2.00pm, check-out time is by 10.00am. Other times by
arrangement, charges may apply.
· All breakages, damages
and lost keys are to be reported and paid for by the guests.
Acceptance of the key and giving us credit card details is approval by
you to us to access that account to pay for subsequent damage, loss or
charges found after checkout.
· Guest vehicles must only
be parked in designated parking space.
· $30 charge applies to
replace lost keys
· Upon checkout, the
apartment must be left in a neat and tidy condition. All dishes,
pots, pans and cutlery to be clean and put away. All rubbish is to be
removed to bins provided in the car park. Failure to comply may incur
extra charges.
· Any description of the
premises by resort staff is given in good faith and no responsibility
for misinterpretation will be accepted. While every endeavour will be
made to meet requests, we cannot guarantee a particular unit number
and reserve the right to change accordingly.
· SMOKING
inside units will incur 1 extra night tariff due to our inability to
immediately re-let the apartment, because of the lingering smell.
· Children
using resort facilities must be SUPERVISED by an adult over 18
years of age at all times.
· Visitors are the
responsibility of the resident guest and Strata By-Laws must be
adhered to at all times. Visitors must be limited in number and are
only permitted to use the Resort facilities at the discretion of the
Manager and accompanied by a resort guest.
· The Barbecues are for
all guests to enjoy. As a courtesy please leave the BBQ clean and tidy
after use.
· Pool area closes at
9pm. Group parties by arrangement with and at the sole discretion of
Management.
·
Absolutely NO
PETS permitted on the premises or in the apartments at any time
whatsoever.
· Failure to comply with
Management requests could result in guests being asked to leave the
premises immediately with no refund for time unused
Paying of deposit and/or receipt of
key is acceptance of above conditions